Location
johor bahru
Job Type
Full-time
Posted
July 04, 2026
Job Description
Operations Support
- Support daily import and export processing activities.
- Monitor package movement and shipment status.
- Coordinate pickup and delivery activities with drivers.
- Prepare operational reports and maintain records.
- Ensure compliance with UPS operational procedures and service standards.
Customer Service
- Respond to customer inquiries regarding shipments, pickups, deliveries, and claims.
- Investigate service failures and provide timely updates to customers.
- Coordinate with internal departments to resolve shipment-related issues.
Administrative Duties
- Prepare and maintain operational documentation and filing systems.
- Process invoices, vendor payments, and cash handling records where applicable.
- Monitor office supplies and administrative requirements.
- Support audits and compliance checks.