Location
petaling jaya
Job Type
Full-time
Posted
June 16, 2026
Job Description
Description - External
Service Delivery
Timely and accurate completion of incoming requests and queries from business partners and other stakeholders, in accordance with the agreed SLA.
Perform validation and maintenance activities comply with Global guidelines and approval process.
Liaise with internal and external contacts to request and follow-up relevant billing information to support correct, timely and complete billing.
Perform validation and rectify the errors found from the rejection report.
Drive to achieve the teams KPI & SLA on a daily, weekly & monthly basis.
Perform end to end investigation to recover billing Revenue or avoid Revenue Leakage.
Prepare, provide supporting documents and reports to the internal or external customer as per the contractual agreement.
Maintain and prepare data for transfer to produce accurate billing invoices/credits.
Perform quality checks (Billing Supervisory checks)
Process
Adhere to internal aut...
Service Delivery
Timely and accurate completion of incoming requests and queries from business partners and other stakeholders, in accordance with the agreed SLA.
Perform validation and maintenance activities comply with Global guidelines and approval process.
Liaise with internal and external contacts to request and follow-up relevant billing information to support correct, timely and complete billing.
Perform validation and rectify the errors found from the rejection report.
Drive to achieve the teams KPI & SLA on a daily, weekly & monthly basis.
Perform end to end investigation to recover billing Revenue or avoid Revenue Leakage.
Prepare, provide supporting documents and reports to the internal or external customer as per the contractual agreement.
Maintain and prepare data for transfer to produce accurate billing invoices/credits.
Perform quality checks (Billing Supervisory checks)
Process
Adhere to internal aut...