Senior Auto Adjuster Complex Non-Injury - Phoenix, AZ

Position Summary

Our company is seeking a Senior Auto Adjuster – Non-Injury to manage complex auto claims end-to-end, ensuring compliance with state regulations while delivering best-in-class customer service through clear communication, sound judgment, and empathy.



Key Responsibilities

• Handle highly complex non-injury auto claims, including coverage analysis, liability determination, physical damage, and total loss settlements.


• Conduct detailed investigations (police reports, statements, loss history) and evaluate claims in compliance with regulatory standards.


• Negotiate settlements within authority limits, including comparative negligence and storage charges.


• Identify coverage issues and initiate SIU referrals when needed.


• Document investigations, evaluations, and settlement decisions accurately.


• Collaborate with internal team...