(Senior) Business Analyst Manager, Claims Excellence

What is this job about

• Act as a Subject Matter Expert (SME), leading business analysis and solution design across multiple project workstreams.
• Partner with business stakeholders to identify improvement opportunities and define integrated solutions for Operations and related functions.
• Lead, coach, and develop a team of Business Analysts, promoting best practices and professional standards.
• Drive feasibility studies, develop business cases, and secure stakeholder buy-in to enable     successful implementation and value delivery.
• Define, review, and govern business requirements, ensuring clear documentation and effective communication with Technology teams.
• Oversee UAT planning and execution, including test design and validation, to ensure solutions are delivered with minimal risk.
• Support project governance by contributing to project documentation (e.g. PIDs), timelines, and PMO standards.