Senior CCAI & Cloud Solutions Consultant

Link-Worldwide is seeking a Conversational AI Consultant in Mexico City to lead the technical delivery of complex omni-channel Contact Center AI solutions. Your role will involve designing conversational interfaces and collaborating with internal teams to develop strategies. You will be pivotal in ensuring exceptional customer satisfaction and operationalizing Google Cloud’s solutions.

The ideal candidate holds a Bachelor's degree in Computer Science and has significant experience in cognitive AI and project management, with fluency in both English and Spanish being essential.