Senior Client Engagement & Experience Lead

A luxury retail company in Kuala Lumpur is seeking an experienced professional to drive client engagement and loyalty through comprehensive CRM strategies. You will manage various client activities, support retail initiatives, and ensure data-driven insights guide performance. The ideal candidate has a Bachelor’s degree in Marketing or Business, at least 2 years of CRM experience, and is proficient in Salesforce and Power BI. Strong analytical skills and attention to detail are essential for success in this role.
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