Senior Client Success Manager

Remotedxb · dubai, dubai, United-Arab-Emirates

Location
dubai
Job Type
Full-time
Posted
June 10, 2026

Job Description

Responsibilities

  • Manage a portfolio of high-value enterprise clients, ensuring continuous satisfaction and support throughout the contract lifecycle
  • Cultivate strong relationships with decision-makers and key points of contact within client organizations
  • Drive annual revenue retention and growth by developing and executing strategic account plans
  • Leverage data insights to communicate ROI and clinical metrics effectively to clients
  • Lead marketing and engagement campaigns to boost member enrollment in collaboration with the marketing team
  • Serve as the primary connective tissue between clients and internal stakeholders in Product, Engineering, Finance, and Clinical Operations

Requirements

  • 6+ years of experience working with self-insured employers, payers, or TPAs
  • 6+ years of client relationship or account management experience with national payers or Fortune 500 employers

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