Senior Consultant - Client Support Services - Talent Pooling

What you’ll be doing

We are looking for Senior Consultants to join our team. You will work closely with our clients, analyse different approaches, evaluate solutions, and utilise the best method to meet our client’s requirement efficiently.

Duties and Responsibilities
•    Managing and actioning client support cases through our ticketing system, prioritising requests to deliver high-quality service and outcomes.
•    Troubleshooting client issues and service requests.
•    Conducting gap analysis between client requirements and TechnologyOne system capabilities and recommending solutions tailored to client-specific needs.
•    Collaborating closely with an extended team of consulting experts when needed, ensuring client cases are resolved to the highest standard.
•    Supporting clients to simplify, optimise, and modernise their business applications, empowering better business outcomes every day.
•    Continuously growing your knowledge t...