Job Description
The purpose of this role is to lead the service delivery of major client accounts across the People Solutions practice.
As a Senior Consultant you will be primarily responsible for the retention and development of a portfolio of clients and providing expert consulting advice to ensure service meets clients’ needs. This will include being accountable for both growing renewal income and supporting new business targets.
In addition, there is a strong expectation to mentor and coach junior team members, supporting their professional development, building capability within the team, and fostering a high-performance, collaborative culture.
Key Tasks & Duties
· Leading major multiline clients as a technical and trusted advisor, ensuring client retention
· Develop & implement strategies to deal with difficult client situations and communicate di...