Senior Customer Care Officer

Cartrack · quezon city, metropolitan manila, Philippines

Location
quezon city
Job Type
Full-time
Posted
June 25, 2026

Job Description

Do you take ownership, embrace challenges, and love problem-solving?

If you are a customer service superstar, able to remain calm when customers are frustrated and have experience working with computers, we’d like to meet you!

Karooooo is one of the largest vehicle telematics companies globally with almost 2.6 million active users and collecting 50 billion data points, on the low end, on a monthly basis. We continuously strive to push the envelope forward by innovating and creating optimal solutions for our clients, whilst incorporating a very much start up culture.

Responsibilities

  • Maintaining a positive, empathetic, and professional attitude toward customers always.
  • Explain the different applications on our platform to customers and enhance Cartrack’s position as the technology partner of choice.
  • Train customers on how to derive the most value from our Software-as-a-Service platform.
  • Ensure cu...

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