Senior Customer Engineer

Hire Resolve · Cape Town, Western Cape, South Africa

Location

Cape Town

Job Type

Full Time

Posted

June 12, 2026

Job Description

 
  Overview 
 Hire Resolve is excited to announce an exceptional opportunity for a Senior Customer Engineer to join the team of our esteemed client, a leading IT solution provider. This role is ideal for a highly skilled professional with a passion for delivering top-tier technical support and innovative solutions. If you are ready to elevate your career and contribute to cutting-edge IT projects, we invite you to explore this dynamic and rewarding position.
  Responsibilities:
  
  1st Line Support: 
 Provide support through email, phone, or remote assistance as needed.
 Diagnose and resolve hardware and software issues on desktops, laptops, printers, scanners, and other peripherals.
 Apply basic networking principles to troubleshoot connectivity issues.
 Utilise Active Directory to resolve issues related to GPOs, logon scripts, and user management.
 Install, configure, and mainta...
        

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