Location
, selangor, malaysia
Job Type
Full-time
Posted
June 04, 2026
Job Description
We are looking for a SCCM/Intune Customer Engineer to provide technical support for Microsoft Endpoint Configuration Manager (SCCM) and Microsoft Intune environments. This role focuses on assisting customers with request resolution, troubleshooting, and day-to-day operational support, helping ensure reliable endpoint management across on-premises and cloud-based devices.
Key Responsibilities
Responsibilities include, but are not limited to, the following examples:
- Provide Tier 2 support to customers for technical requests related to SCCM and Intune environments.
- Proactively review customer concerns and provide recommendations to improve endpoint management, user experience, and policy compliance.
- Investigate and resolve requests related to:
- SCCM: application deployment, task sequences, driver packages, software update groups (SUGs), boundaries and boundary groups, distribution point health, and client push installation...