Location
singapore
Job Type
Full-time
Posted
June 11, 2026
Job Description
Responsibilities
- Manage key strategic customer accounts driving benchmark satisfaction levels.
- Primary liaison between customers and Pratt & Whitney in support of customer’s maintenance activities.
- For each assigned customer establish service levels and manage suppliers (repair facilities) to customer expectations.
- Strategic & contractual management of key customer accounts.
- Own, maintain and drive action items for assigned customers to achieve strategic objectives.
- Accountable for managing contract financial performance.
- Work across multiple complex engine models managing difficult technical challenges to obtain service resolutions.
- Provide direct support to customers and customer executives on high-visibility events.
- Navigate through multiple global regions and cultures to identify the best solution for each customer.
- Develop customer solutions across multiple Pratt & Whitney business unit...