Senior Customer Service & Account Management Lead

A Human Resource Consulting Firm is seeking an experienced leader for their customer service team in Quezon City. The role involves ensuring high-quality service delivery, developing customer satisfaction strategies, and overseeing strong client relationships. Ideal candidates have a Bachelor's degree in Business Administration and 5–10 years of relevant experience, with strong skills in customer service management and U.S. domestic settlement systems. Applicants should possess excellent organizational skills and attention to detail.
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