Senior Customer Service Executive

Businesslist · kuala lumpur, kuala lumpur, Malaysia

Location
kuala lumpur
Job Type
Full-time
Posted
June 20, 2026

Job Description

Industry: Precision Engineering / Sheet Metal Fabrication / Manufacturing

Product: fabricated semifinished metal products and metal parts

Senior Customer Service Executive

Job Expected Results

  • To provide timely sales order entry into system by meeting Navision standard (correct item card, part no, quantity, revision, date, price, ship to location etc.)
  • To provide at least current month and 3 months forecast demand in ERP system which consider material and production lead time, minimize exposure and liability.
  • To liaise with customer and provide shipment demand plan.
  • To provide clear ECN implementation cut-off in sales order.
  • To liaise with customer day to day operation issues.

Responsibilities

  • Received customer PO and return acknowledge the receiving of purchase order to customer.
  • Analyse purchase order (selling price, revision, quantity, incoterm term, deli...

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