Job Description
Your potential has a place here with TTEC's award-winning employment experience. As a Senior Customer Service Representative , working on site in Cape Town, South Africa, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in South Africa says it all!
What You’ll Do
You are that person that everyone comes to for advice. You have excelled working in empathetic, people-service industries like hospitality, healthcare, or non-profits. You have a passion for helping others and giving them peace of mind. This position (more than a job… it's a calling) is the one for you as you’ll have ownership over resolving escalated or complex calls from people who need your support. You can make a difference in their lives, helping them ...
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