Senior Customer Service Representative

At LHH , we are currently looking for a Senior Customer Service Representative to join a leading global organization operating in the scientific and healthcare solutions space. This is an exciting opportunity to contribute to impactful projects that improve health, safety, and sustainability worldwide.

Key Responsibilities

• Act as a primary point of contact for both internal and external customers.
• Manage the full customer service lifecycle, from initial inquiry to order fulfillment.
• Handle customer requests, process orders, and prepare quotations with high accuracy.
• Maintain and update customer records in CRM and ERP systems.
• Collaborate with cross-functional teams (logistics, sales, finance, etc.) to ensure seamless service delivery.
• Monitor order status, track shipments, and resolve any issues proactively.
• Ensure high levels of customer satisfaction through clea...