Senior Customer Service Representative (Technical Support) at Eminds company | Salary 5000

Senior Customer Service Representative (Technical Support) at Eminds company | Salary 5000

Eminds company in Ajman, UAE is looking to hire a Senior Customer Service Representative (Sr. CSR) for a technical support role. This position is ideal for candidates with telecom support experience and strong technical troubleshooting skills.

Job Titles:

Senior Customer Service Representative.

Key Responsibilities:

• Provide technical support to customers and resolve connectivity issues.
• Troubleshoot internet connectivity problems and networking issues.
• Support customers with IPTV, MPLS, and leased line services.
• Handle email configuration and basic networking support requests.
• Manage customer complaints professionally and ensure timely resolution.
• Maintain high standards of customer service and communication.

Technical Requirements:

• Strong knowledge of internet...