Senior Customer Success Engineer — AI & Web Apps (Remote)

Mercor · metropolitana, santander, Colombia

Location

metropolitana

Job Type

Full-time

Posted

June 11, 2026

Job Description

Mercor is seeking a Customer Success Engineer (LatAm) to work remotely, focusing on investigating and resolving customer-reported issues in our AI and SaaS products. 
The ideal candidate should have a degree in Computer Science or a related field and experience with modern web applications. Responsibilities include debugging, triaging issues, and communicating effectively with customers. 
This position requires substantial overlap with Pacific Time and offers a competitive salary between $35,000 and $50,000 per year. 
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