Senior Customer Success Engineer (Remote – Brazil)

As a Senior Customer Success Engineer , you will work closely with enterprise clients to ensure the strategic adoption and continuous value delivery of Privileged Access Management (PAM) solutions. Acting as a trusted advisor, you will lead deep-dive assessments, provide architectural recommendations, and mentor junior engineers — driving technical excellence and customer success.

If you enjoy working at the intersection of cybersecurity, architecture, and consulting, this opportunity is for you!

Responsibilities

• Act as a trusted technical advisor to enterprise clients;
• Lead advanced consulting-based onboarding for PAM initiatives;
• Understand client business drivers, risk landscape, and security goals;
• Propose customized PAM architecture recommendations;
• Perform strategic health checks to evaluate PAM performance and alignment;
• Support technical exception cases and proofs-of-concept (POCs); <...