Location
auckland
Job Type
Full-time
Posted
June 02, 2026
Job Description
A career with EROAD offers the unique opportunity to work in a fast-growing organisation that is at the forefront of intelligent transport solutions - enhancing road safety, improving productivity, and reducing environmental impact. EROAD’s mission is to deliver intelligence you can trust, for a better world tomorrow.
About The Role
You will be responsible for delivering an exceptional customer experience and a high rate of retention and growth, within a significant and high value customer portfolio. Your experience will enable you to contribute to the overall strength and maturity of the EROAD team without people management responsibilities.
In This Role You Will
- Manage an assigned portfolio of customers, meeting agreed SLAs, KPIs, and customer success measures, including adoption, satisfaction, retention, and value realisation.
- Act as a subject matter expert on EROAD products and technology.
- Take full ownership of cu...