Senior Customer Success Manager

S&P Global · Greater London, Greater London, United Kingdom

Location
Greater London
Job Type
Full-time
Posted
May 12, 2026

Job Description

This job is with S&P Global, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

About the Role:

Grade Level (for internal use):

10

The Team:

It's a dynamic global team, where the work changes daily.  You are responsible for a successful customer journey and touch points that create long term client engagement, driving adoption, retention, user/usage growth and supporting strategic objectives on the account level.  This team will develop and execute data driven processes to deliver world class customer experience.  Your role may focus on migration, onboarding or global strategic accounts. 

Responsibilities:

  • Lead proactive and ...

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