Senior Customer Support Representative

Abode Money · cebu city, central visayas, Philippines

Location
cebu city
Job Type
Full-time
Posted
June 04, 2026

Job Description

About Abode

Abode is an AI fintech startup helping homeowners automate savings on property taxes, energy, insurance, and more. We use proprietary agentic AI to simplify data retrieval, parsing, analysis, and decisioning to optimize costs on behalf of homeowners.

Our Mission

Make homeownership more affordable for everyday homeowners. Our goal is to be the first place every homeowner goes to make any decision related to homeownership.

Who We’re Looking For

  • Communicates with empathy, patience, speed, and precision—especially in writing and on the phone.
  • Has strong attention to detail and follows processes reliably.
  • Enjoys solving problems and making things easier for others.
  • Is comfortable with ambiguity and can thrive in a fast‑paced, startup environment.
  • Has experience using tools like Intercom, Zendesk, Notion, or CRMs (a plus, not a must).

What You’ll Do

As a Cus...

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