Senior CX Agent - AI-Driven Fintech (Remote MX)

Nelo · workfromhome, ciudad de méxico, Mexico

Location
workfromhome
Job Type
Full-time
Posted
June 05, 2026

Job Description

A leading fintech company in Mexico seeks a Customer Experience Agent who can operate autonomously and analytically. The ideal candidate has 2-4 years of customer support experience, preferably in fintech, and is fluent in Spanish. Responsibilities include delivering accurate support, analyzing user cases, and collaborating with teams. This fast-paced role offers a base salary of MXN $19,000 - $25,000 gross, comprehensive medical coverage, and opportunities for growth within a tech-driven environment.
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