Senior CX & Growth Consultant

A global logistics company in Dubai seeks a Customer Experience Executive to enhance customer satisfaction and operational excellence. The role involves onboarding new customers, managing communications, and driving continuous improvement initiatives. Candidates should have 3-4 years of experience and strong problem-solving skills, particularly in logistics. You'll engage with customers to align on key performance indicators and collaborate with internal teams for seamless service delivery. This position offers an opportunity to contribute significantly to customer relationship management.
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