Senior CX Strategy Lead: Retention & Optimization

talabat is seeking a Senior Manager – CX Strategy & Performance in Dubai. This role focuses on enhancing customer experience by leading essential retention strategies and overseeing a team of data analysts. Candidates should have a Bachelor’s or Master’s degree and 7+ years in customer experience or data analytics, preferably within e-commerce. Strong leadership skills and a data-driven approach are essential. The position offers dynamic engagement with various cross-functional teams to implement effective solutions and drive improvements.
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