Senior CX Transformation Lead — CRM & Digital

Accenture España · madrid, comunidad de madrid, Spain

Location
madrid
Job Type
Full-time
Posted
June 02, 2026

Job Description

Accenture España is looking for a Customer Service Lead to shape and deliver transformation programs enhancing customer experiences through digital platforms, data, and AI. The ideal candidate will have over 10 years of consulting experience in Customer Experience and CRM, a strong business orientation, and excellent communication skills. This role supports a hybrid work model and comes with enriching benefits like health insurance and personalized training paths.
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