Senior Delivery Manager - Client Focus

Elevate client relationships as a Senior Delivery Manager. Oversee project delivery and team performance while ensuring client satisfaction and success in alignment with business goals.

In this pivotal role, you will engage with stakeholders to manage expectations and translate delivery analytics into actionable insights. You will lead a team of project managers and individual contributors across multiple accounts, ensuring project coherence between sale and delivery phases while fostering a strong client relationship ethos.

Key Responsibilities:
• Serve as senior contact for client stakeholders
• Conduct Quarterly Business Reviews (QBRs) to assess performance
• Manage client expectations and scope changes effectively
• Monitor project team performance and capacity
• Lead new client onboarding and support continuity

Requirements:
• Over 5 years in project or program management
• Experience leading teams ac...