Senior Desktop Support Technician

About the job Senior Desktop Support Technician

Key purpose:

We are a dynamic IT company that delivers value-driven IT solutions. Our work lives revolve around our DNA. We take pride in our work, treat our colleagues, partners and our country with respect. We exercise collaborative decision-making and believe in having a balance in life. We do all this whilst being fun to be with and enjoying what we do.

Duties and responsibilities:

• Set-up and install workstations
• Identify computer hardware and software problems
• Fix computer hardware and software problems
• Complete administrative records as required
• Setting up the Organizations computer system to meet specific business goals
• Resolve hardware and network connectivity issues.
• Upholding and testing security, blocking unapproved access.
• Chalk out maintenance plan for the prevention of unexpected failures. <...