Senior Director, Student Experience

“Unifying Purpose, Shaping Careers” – We believe in a world where organizational strategies are brought to life; when everyone finds value in their work by aligning organizational purpose with people, where we inspire a meaningful and impactful future.

Hatch Asia has been appointed as the preferred executive search partner to lead the search for a Senior Director, Student Experience for a prominent higher education institution in Southeast Asia.

This is a strategic leadership role reporting to the Chief Operating Officer, with enterprise responsibility for designing and governing a coherent, student-centered experience across the full student lifecycle.

The Challenges

• Transform fragmented student services into a deliberately designed, end-to-end student experience system
• Establish clear governance, service standards, and accountability across decentralised student-facing functions
• Embed data, journey mapping, and...