Senior E2E Access Network Lead & Incident Champion

Ericsson GmbH in Shah Alam, Malaysia is looking for an E2E Expert - Access Network to manage the reliability and performance of core transport network infrastructure. This role ensures transport services meet or exceed Service Level Agreements (SLAs) while serving as the main liaison between operations, vendors, and stakeholders.

The ideal candidate will possess hands-on experience with telecom vendor products, strong troubleshooting skills, and a focus on customer service. Knowledge of network architecture for 2G, 4G, and 5G is essential for success in this role.