Senior Engineer - MS, ServiceNow

Job Description

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

Resource with 5 years experience in ServicNow Development including workflow creation, integration with Ansible/tools

What you'll be doing

Key Responsibilities:

Proactively monitors the work queues.

Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA.

Updates tickets with resolution tasks performed.

Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner.

Captures all required and relevant informat...