Senior Enterprise Customer Success Manager

Avid · dubai, dubai emirate, United-Arab-Emirates

Location
dubai
Job Type
Full-time
Posted
June 30, 2026

Job Description

It’s fun to work in a company where people truly BELIEVE in what they’re doing!

We’re committed to bringing passion and customer focus to the business.

Job Summary

We are seeking a Senior Enterprise Customer Success Manager (CSM) to lead value-driven partnerships with our large, high-impact enterprise customers. In this role, you will guide organizations through onboarding, drive adoption across teams, and ensure they achieve measurable outcomes and long-term success with our solutions. As a Senior CSM, you will engage with both operational and executive stakeholders, design strategic success plans, and act as a trusted advisor to help customers realize maximum value. You will also play a key role in shaping best practices across the CS organization, supporting cross-functional initiatives, and mentoring CSMs. This position is ideal for someone who excels in customer advocacy, strategic problem-solving, and relationship-building at scale.

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