Senior Fintech Support Specialist – Cross-Border Payments

Black Pen Recruitment · cape town, western cape, South-Africa

Location
cape town
Job Type
Full-time
Posted
July 03, 2026

Job Description

A fast-growing fintech company based in Cape Town is seeking a Customer Support Specialist to provide exceptional assistance to clients dealing with cross-border payments and crypto trading. You will resolve customer inquiries and collaborate with product and engineering teams to enhance services. The role requires 3+ years of customer support experience, strong communication skills, and technical proficiency with support tools. This full-time position offers competitive compensation and the opportunity to influence product development.
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