Senior Fraud & Risk Operations Manager - Contact Centre

Teleperformance is seeking a Senior Manager in Fraud and Risk Operations to oversee performance in a dynamic environment in Malaysia. The successful candidate will have a minimum of 2 years of people management experience and 10+ years in operations, particularly in the BPO/ITES industry. You'll lead a diverse team to tackle complex problems, ensuring high-quality service delivery and employee engagement. Exceptional communication and analytical skills are essential, along with a commitment to team development and mentorship.
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