Senior I O Engineering Analyst - Multiple Sites

**Requisition number:** 2371276
**Job category:** Technology

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together**

**Primary Responsibilities:**

+ Provide Level 2 support for desktops, laptops, mobile devices, and peripherals
+ Troubleshoot and resolve hardware, software, OS, and application issues
+ Handle escalations from L1 support teams
+ Manage incidents, service requests, and problem tickets via tools like ServiceN...