Senior Implementation Specialist -Highlands Ranch, CO (Onsite)/ 5 months

Position : Senior Implementation Specialist

Location : Onsite 5 days per week - Highlands Ranch, CO

Duration: 4-5 months

Description:



Perform installation and re-configuration of server hardware components for Re-deployment in customer's Datacenters.

• Assist with troubleshooting issues for servers located in that particular data center.


• Act as a point of escalation for server issues, especially if Dell requires an on-site field resource to gather logs, troubleshoot or get on a WebEx with support.


• Install, update, maintain and utilize the Dell EMC systems management tools (OpenManage Enterprise, SupportAssist & TechDirect)


• Participate in monthly Service Delivery Review meetings conducted by Dell TSM.


• Establish regular monthly cadence meetings with Dell Sales and pre-sales t...