Senior IT Analyst - Order Management

As a Sr IT Analyst, you are part of a cross-functional deployment & run team with the responsibility to deploy the designed “Global Template” which will enable Building Automation (BA) to move from current business processes and operating systems to common business processes, enabled by SAP. The role also includes supporting SAP live sites through troubleshooting, training, and SAP system enhancements.

The scope of the Sr IT Analyst for the Order Management function includes:
o Customer Master Data
o Ecommerce
o Pricing & Discounting
o Quotation
o Product Configuration
o Order Acceptance, Manually, through EDI or the Web, Titan
o Order Management & Expediting
o Billing
o Returns & Warranty
o Customer Relationship Management (CRM)
o Products and Projects and Services Booking
o On-Time to First Promise Improvement


• Teaming and interfacing with the BA IT and business teams as it pertains to all aspects of the Order Management func...