Location
Jeddah
Job Type
Full-time
Posted
June 04, 2026
Job Description
Location
Jeddah, Makkah Province, Saudi Arabia
Department
IT & Cybersecurity Managed Services
Reports To
Director – Technology Services
Location Details
Offshore role supporting a client in Jeddah.
The candidate must stay at least one month in Jeddah, then travel once a month to the client.
Role Overview
A senior, hands-on IT & Cybersecurity Managed Services Manager responsible for independently solving complex technical issues, managing enterprise clients, and leading end-to-end service delivery. The role requires a professional capable of troubleshooting, managing escalations, leading a technical team, handling vendors, and presenting executive-level reports with clarity and maturity.
Key Responsibilities
- Act as L2/L3 escalation authority and personally resolve critical IT and security issues
- Perform hands-on troubleshooting of ne...
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