Location
anderston
Job Type
Full-time
Posted
June 10, 2026
Job Description
Job Description
In order to make an application, simply read through the following job description and make sure to attach relevant documents.
Senior IT Engineer - T3As our Senior IT Engineer, you will be responsible for:
- Acting as an escalation point to 1st and 2nd line technicians.
- Providing technical Support and ticket resolution for servers and infrastructure across a broad range of customers and technologies.
- Maintaining a high degree of customer service for all IT Support queries and projects.
- Accurately updating /maintaining our ticketing system and striving to exceedSLAs.
- Responding to enquiries from clients and escalated tickets and effectively resolve any server hardware or software problems.
- Liaising with third party softwarehardware providers to expedite prompt resolutions for clients.
- Provide guidance on cybersecurity and IT best practices.
- Effectively managing tickets & task thro...