Senior IT Service Delivery Leader

A leading IT services provider in Dubai is seeking a Senior Service Delivery Manager to ensure high-quality managed services delivery. The role involves overseeing service teams, maintaining SLAs, and fostering client relationships. Qualified candidates should possess a degree in Computer Science, ITIL v4 certification, and significant experience in IT service delivery. This is a full-time position with a focus on operations and client satisfaction, offering an opportunity to drive enhancements in service delivery and operational excellence.
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