Senior IT Service Expert (Tenant) (m/f/d)

Riverty · Verl, North Rhine-Westphalia, Germany

Location

Verl

Job Type

Full Time

Posted

June 12, 2026

Job Description

Everything we do, starts with you. Together with you, we build the most human-centric fintech. To enable everyone’s future financial growth.
Riverty. Reassuringly Boring. 

We are looking for 
Senior IT Service Expert (Tenant) (m/f/d) (unlimited, full-time)
flexible working conditions available. Join our team at our location in Berlin, Baden-Baden, and Verl. 
 
Key Responsibilities:
Leading and driving service excellence across incident management, access control, stakeholder engagement, and continuous process improvement.

Ensuring high-quality service delivery by maintaining structured documentation and supporting strategic initiatives across the tenant environment.

Optimizing IT service processes, maintain a structured CMDB, and analyze service metrics to drive continuous improvement.

Acting as the primary contact for stakeholders regarding service performance, ensuring a...

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