Senior IT Service Manager

Philip Morris International · Kraków, Lesser Poland Voivodeship, Poland

Location
Kraków
Job Type
Full Time
Posted
June 24, 2026

Job Description

MAKE HISTORY WITH US!

 

The Role

 

The Senior Service Manager oversees end-to-end service management operations within their assigned services. This role leads a support team, ensuring consistent application of ITIL best practices and alignment with organizational service goals. The Senior Service Manager ensures services are effectively managed across multiple teams, driving service excellence, continuous improvement, and operational alignment with governance and reporting standards.

 

 

Key Responsibilities 

 

 

Own Cloud Services End-to-End 

 

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