Senior IT Support Engineer

We are currently seeking a skilled and service-oriented IT Support Specialist to join our IT team. The successful candidate will be responsible for providing technical support maintaining system functionality and ensuring information security compliance across the organization.

Key Responsibilities

• Collaborate with the company’s Helpdesk to resolve assigned issues and support tickets efficiently.

• Work with network administrators to ensure the desktop computing environment operates reliably and efficiently.

• Install, configure and maintain desktops, laptops and essential software applications.

• Install and support hardware components such as monitors, keyboards, printers, scanners and disk drives.

• Provide assistance in accessing and using peripheral devices (printers, copiers, scanners, etc.).

• Offer end‑user support for Microsoft Office Suite and other approve...