Location
madrid
Job Type
Full-time
Posted
June 02, 2026
Job Description
Senior IT Support - Presencial – Madrid, Spain
Role and Responsibilities
- Provide expert technical support and troubleshooting for complex hardware, software, and network issues.
- Serve as a subject matter expert in IT support, ensuring efficient resolution of escalated incidents and problems.
- Mentor and guide junior IT support staff, sharing knowledge and best practices.
- Lead the deployment, configuration, and maintenance of computer systems, servers, storage and software applications.
- Collaborate with other IT teams to implement and improve system performance, security, and reliability.
- Develop and maintain technical documentation, including knowledge base articles, standard operating procedures, and troubleshooting guides.
- Perform system upgrades, patches, and software installations.
- Coordinate and execute IT projects, ensuring adherence to timelines and deliverables.
- Monitor ...