Senior ITSM Architect — Hybrid, AI-Driven ITSM Leadership

Continental is seeking a Senior ITSM Architect in Taguig, Philippines. In this role, you'll design and govern IT Service Management architecture and processes, oversee ITSM tools, and leverage AI for process optimization. The position requires 5-7 years of experience in ITSM architecture, an IT degree, and an ITIL certification. Benefits include a hybrid work setup, HMO upon hire, and opportunities for learning and professional growth.
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