Senior ITSM Lead — Major Incident Command (Hybrid)

Cpus Engineering Staffing Solutions Inc. is seeking a Senior IT Service Management Advisor for a 12-month hybrid role in Pickering. The Advisor will lead ITSM practices, ensure compliance with ITIL standards, and manage major incidents effectively. This position requires a Bachelor's degree and ITIL 4 certification, along with strong analytical and communication skills to enhance service delivery and operational resilience.
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