Senior ITSM Leader, Europe - Build & Scale IT Service

Mehiläinen Oy in Helsinki is seeking an experienced Lead, IT Service Management to drive the development of their ITSM capability at Group level. This role involves managing the rollout of the ITSM system across multiple countries, coordinating projects, and leading cross-functional teams.

The ideal candidate will have at least five years of experience in IT service management, a background in deploying ITSM solutions, and strong communication skills. ITIL certification and experience in the healthcare sector are advantageous.