Senior ITSM & NOC Lead — 24/7 Critical Support

Tait Ltd. is seeking a Senior Customer Support Analyst to join their Service Management Centre in Christchurch, New Zealand. This crucial role involves ensuring operational excellence for clients’ communication networks, providing leadership in various governance processes like Incident and Problem Management.

The ideal candidate will possess a Level 6 Diploma or higher with ITIL Certification, alongside strong technical and leadership skills. Join a committed team at Tait Ltd. and help make a meaningful difference.