Senior Lead Veterans Claims Examiner

Summary The Senior Lead Veterans Claims Examiner works as a member of one of the teams in the Regional Offices Education Division and serves as primary contact and subject matter expert for the Veteran, adjudicating claims and authorizing payments. Responsibilities Major Duties: Reviews and authorizes complex and unusual education benefit claims, ensuring accurate application of laws, regulations, and policies; provides second-signature authorization for claims processed by GS-11 and below examiners. Provides technical training, guidance, mentorship, and interpretive instructions to lower-graded Veterans Claims Examiners; performs quality reviews and ensures consistent adjudication practices. Evaluates complex or conflicting evidence, including military service documentation from multiple components, to determine sufficiency and validity in establishing benefit entitlement. Serves as final authority on unusual and complex claims requiring expert judgment. Independently develops facts a...